Last Updated: July 28, 2014
Critical Mix, Inc. (“Company,” “we,” “our,” or “us”), owns and operates the website located at www.criticalmix.com (the “Site”), including the “Store” located on the site through which we provide certain merchandise bearing our logo free of charge. We know that your privacy is important to you. We’re committed to helping you understand how we manage and protect the information we collect. We take privacy seriously, and have taken many steps to help safeguard the information we collect from you.
If you have questions or concerns regarding this policy, you may contact the Critical Mix Privacy Office at firstname.lastname@example.org. If you have any Customer Service issues, please contact Customer Service email@example.com
The Information We Collect and Use
By information, we mean information about you collected through our Site, including “personally identifiable information” such as your name, email address, residential or work address, and other information you provide to us through your use of our Site. We may also collect “non-personally identifiable information” such as your IP address.
An IP address is a number that’s automatically assigned to your computer whenever you’re surfing the web. Web servers, the computers that “serve” web pages, automatically identify your computer by its IP address. We collect IP addresses for purposes of system administration.
Clear Gifs (Web Beacons / Web Bugs)
Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly in HTML files and are about the size of the period at the end of this sentence.
We may use clear gifs in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications. We may also use them to confirm payment to our third party partners. If you no longer wish to receive our communications sent by email, you may opt-out of receiving them by following the instructions included in each communication.
Information Sharing and Disclosure
Agents and Third Party Service Providers and Partners
Critical Mix may sometimes use other businesses to perform certain specialized services such as data processing or other technology services. In such instances, we may provide your personal information to those businesses, but they are not permitted to retain or use your information for any other purpose.
Change of Control / Asset Transfer
As the Company develops, we may buy other businesses or their assets or sell all or parts of our business assets. Customer information is generally one of the business assets involved in such transactions. Thus, in the event that the assets of the Company in whole or in parts are acquired by a third-party, customer information, including any visitor information collected through the Site may be included in the transferred assets.
Legal and Site Compliance
The Company reserves the right to disclose member information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) the Company’s rights or property, other visitors or anyone else that could be harmed by such activities. The Company also reserves the right to disclose visitor information when we believe in good faith that the law requires it. We may also use personally identifiable information to monitor compliance with the Sites’ Terms and Conditions.
Communications From the Site
We will send you service-related announcements, which are not promotional in nature, on occasions when it is necessary to do so. For example, if our service is temporarily suspended for maintenance, we may send you electronic notification.
Based upon the information you provide us, we will communicate with you in response to your inquiries, to provide the services you request, to fulfill your requests, and to manage your account. We may communicate with you by electronic communication or otherwise.
Security and Information Protection
The security of your information is important to us. We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it; however, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Links to other sites
We do not knowingly collect information from children under the age of 13 through the Site without permission from a parent or legal guardian. If you are under the age of 13, please do not provide any information to us. If we become aware that we have collected information from a child under the age of 13 without the permission of a parent or legal guardian, we will make commercially reasonable efforts to delete such information from our database.
Changes to this Policy
Critical Mix, Inc.
Attn: Privacy Department
53 Riverside Avenue
Westport, CT 06880